Clear agreements

1. Who we are

Floor Almere (“Floor”, “we”, “us”) is a social and sustainable office building in the heart of Almere, the Netherlands, offering flexible workspaces, meeting rooms and event venues.

Contact: hallo@flooralmere.nl · +31 6 12559186

2. Applicability

These terms apply to everyone who visits our website, submits an enquiry, books or rents a space, or communicates with us via email, phone or WhatsApp. Deviating arrangements only apply if agreed in writing, for example in a rental agreement. In the event of a conflict between these terms and an individual (rental) agreement, the individual agreement prevails.

3. Use of the website

• The information on our website has been compiled with care but may contain inaccuracies or outdated information. No rights can be derived from its content; prices and availability are indicative until confirmed in writing.
• You may not use the website in any way that harms Floor Almere or third parties, or that disrupts the operation of the website.
• All intellectual property rights to the content of the website (texts, images, logos, visual identity) belong to Floor Almere or its licensors. Reproduction without permission is not allowed.

4. Enquiries, bookings and rentals

• An enquiry via the website, email or WhatsApp is non-binding and does not constitute a final booking.
• A booking or rental agreement is only concluded after written confirmation by Floor Almere (by email or via a signed agreement).
• The prices, payment terms and cancellation conditions stated in the confirmation or agreement apply to bookings and rentals.
• The renter/user is responsible for the careful use of the rented space and facilities. Damage caused by the renter or their guests may be charged.
• Floor Almere may set house rules for the use of the building; these form part of the agreement.

5. WhatsApp Business communication

• Floor Almere uses the WhatsApp Business Platform for customer contact, such as answering questions and sending service messages about your enquiry or booking.
• You will only receive messages from us via WhatsApp if you contacted us first or explicitly opted in.
• You can opt out at any time by replying “STOP” or by contacting us at hallo@flooralmere.nl.
• Your use of WhatsApp is also governed by the terms of WhatsApp/Meta.
• The processing of personal data via WhatsApp is described in our privacy policy.

6. Prices and payment

• All prices are exclusive of VAT unless stated otherwise.
• Invoices must be paid within the term stated on the invoice.
• In case of late payment, Floor Almere may charge statutory (commercial) interest and reasonable collection costs.

7. Cancellation and changes

• The cancellation and change conditions communicated with the booking confirmation apply.
• Floor Almere reserves the right to change or cancel a booking in the event of force majeure. In that case we will look for a suitable alternative in consultation, or refund amounts already paid for the undelivered service.

8. Liability

• Floor Almere is not liable for indirect damage, consequential damage, loss of profit, or damage due to loss or theft of property in or around the building, except in cases of intent or gross negligence.
• Floor Almere's liability is in all cases limited to the amount paid for the service concerned, or the amount paid out by Floor Almere's insurance in the case concerned.
• Floor Almere is not liable for failures or interruptions in the availability of the website or communication channels such as WhatsApp.

9. Privacy

Our privacy policy applies to all services and communication. It describes how we handle your personal data.

10. Changes to these terms

Floor Almere may amend these terms from time to time. The most current version is always available on this page. Changes do not apply retroactively to agreements already concluded.

11. Governing law and disputes

These terms and all agreements with Floor Almere are governed by Dutch law. Disputes will preferably be resolved amicably. If that is not possible, the competent court in the district of Midden-Nederland (the Netherlands) has jurisdiction, unless mandatory law provides otherwise.

12. Contact

Questions about these terms? Contact us at hallo@flooralmere.nl or +31 6 12559186.